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Question:
My car is all-wheel-drive; does it require a flatbed tow truck?
Answer: yes but you can use a wheel lift with dollies.
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Question:
My car has an automatic transmission; can it be towed with the drive
wheels on the ground?
Answer: Probably, Most manufactures say yes, for a limited speed
and distance.
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Question:
With so many makes and models, how do you remember each vehicles towing
procedure?
Answer: Every manufacturer establishes towing guidelines; several
companies compile these guidelines into an annual publication that is
standard equipment for today's tow truck driver.
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Question:
Is towing rough on my car?
Answer: No. Quite the opposite. Since your car is lifted by it's
tires, it is riding on your own suspension. And the tow trucks
suspension absorbs most of the bumps.
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Question:
Do tow truck drivers have special training?
Answer: Yes. Our drivers begin by receiving a week of intensive
specialized training
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Question:
Do tow truck drivers need a special license?
Answer: No. Not for light duty tow trucks. However, our company
requires drivers to have a flawless driving record and attend annual
defensive driving classes.
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Question:
Are tow trucks inspected for roadworthiness?
Answer: Yes. Since our trucks are approved to tow for the CHP,
our trucks must pass a CHP inspection.
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Question:
My car is lowered, can it still be towed?
Answer: Yes, most lowered cars can be safely towed with a
conventional tow truck.
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Question:
I've heard that it's better to let my insured car go to the tow yard
after an accident, why?
Answer: There are several reasons. 1. You do not have to pay the
tow bill. 2. The insurance adjuster will inspect your car and other cars
involved sooner to avoid storage fees. 3. No ugly wreck at your house.
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Question:
Can you tow motorcycles?
Answer: Yes, we carry all needed equipment necessary to tow
motorcycles without damage.
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Question:
Can you unlock my car with electric locks or side-impact airbags?
Answer: Yes. Our drivers are trained to unlocking your car and
carry proper tools to do the job.
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